Unify your online business with MyIllumina

When you register for a MyIllumina account, you will be able to order products online, manage product shipments, get instrument run insights, and more—all from a personalized dashboard. MyIllumina allows you to bring your online business with Illumina together in a single platform, where you can manage product orders and get valuable business insights.

MyIllumina: a unified eCommerce platform

MyIllumina unifies your online business with Illumina, providing you with order management, real-time instrument and lab management, self-service support tools, and more.

At its core, MyIllumina is a self-service eCommerce platform where you can order products online, manage shipments and deliveries, and gather insights into critical lab operations—all in one place. It combines easy online product ordering with advanced insights into critical lab processes. And that’s just the start.

MyIllumina order management screen
Order products online
  • Order products online through MyIllumina on Illumina.com quickly and efficiently
  • Quickly search products, add them to a cart, and purchase quotes in one location
  • Add quoted and non-quoted items to a cart and check out with ease
  • Create blanket purchase orders
Manage orders and shipments in MyIllumina
Manage orders and shipments
  • View upcoming shipments immediately from the Shipments tab and Overview tab
  • Check order status online in real-time with just a few clicks
  • Custom ship schedules: Set custom delivery dates for ordered items, even for multiple shipments 
Get insights on MyIllumina
Get insights, stay informed
  • View your schedule of activities like instrument availability, instrument run progress, and consumables demand, all in a single view
  • Custom dashboard insights: Set up personalized notifications relevant to your business
  • Submit support inquiries and access helpful product resources

Illumina eCommerce: Unified online business

Illumina provides several ways of doing business online and understands you need an easy and seamless self-service solution. Illumina provides both B2B and direct purchasing options to best accommodate your business needs. This video will highlight how eCommerce at Illumina can work for you and your business.

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Getting started with MyIllumina

Registering for a MyIllumina account is fast and easy. Once you’re signed in, you can select products on Illumina.com, add them to a cart, and checkout. For help getting started, check out this tutorial on how to access MyIllumina and register for an account. 

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FAQ

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MyIllumina tutorials and user guides

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Accessing MyIllumina

Registering for a MyIllumina account is fast and easy. To help you get started, check out this user guide for step-by-step directions on creating an account and logging in to MyIllumina. 

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Adding to cart 

Ordering products through MyIllumina on Illumina.com and adding them to a cart is simple and straightforward. For helpful hints and tips, check out this user guide on how to add products to a cart, sharing carts, adding to your Favorites, and more.

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Checkout

Once you’ve added products to a cart, checking out is easy, and you’re ready to accomplish even more. This user guide will show you how to purchase a quote, create new shipping addresses, select custom delivery dates and more.

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Order management

Managing your orders in MyIllumina is robust and fast. This user guide will show you how to search for orders, download a shipment summary, view upcoming shipments, print packing slips, and more.