For questions related to any of the TruGenome Sequencing Services, contact our Genetic Counselors at
firstname.lastname@example.org or 858-736-8080.
Genetic Counselors are available Monday - Friday 8am-5pm PST. All responses to inquiries will be returned within 72 hours.
The Illumina Clinical Service Laboratory does not perform Verifi tests. If you have questions about Verifi, please contact
email@example.com, or 855-266-6563.
TruGenome Clinical Sequencing Services is performed in the Illumina CLIA (Clinical Laboratory Improvements Amendment)-certified and CAP (College of American Pathologists)-accredited Clinical Services Laboratory. The TruGenome Sequence information is generated by licensed personnel using an analytically validated process. Consistent with Laboratory Developed Tests, it has not been cleared or approved by the U.S. Food and Drug Administration.
This genome sequence information can be analyzed to potentially aid physicians in the evaluation of a broad range of health conditions or physiological traits. Patients will not receive medical results, or a diagnosis, or a recommendation for treatment from Illumina. Any results arising from the analysis of genome sequence information that might be deemed medically actionable should be confirmed using alternative testing. If any questions or concerns arise about what is learned through the genome sequence information, patients should contact their physician or a genetic counselor. Currently Illumina does not accept orders for TruGenome Clinical Sequencing Services from New York.